The company EO Elektronen-Optik-Service GmbH was founded in Dortmund, Germany by former Cambridge-Instruments Engineers in October 1979.
Since then we have been known as a reliable and expert partner in sales and service of high-quality Scanning Electron Microscopes. Our aim as a European-wide independent sales and service company is to offer our customers innovative and technically sophisticated equipment.
Meanwhile more than twenty members of staff are working from within EO and external service locations, many of which for many years now.
By this continuity in service and customer care the company enjoys a good reputation in the field of Scanning Electron Microscopy inland and abroad. Therefore EO is the general agency and service base for several manufacturers.
Well known reliable and excellent service and support, as well as our capability in technical / scientific consultation and training, is our particular strength.
The sales and service area mainly encompasses Germany, Austria, Switzerland, and Benelux.
The decentralised service-network takes care of about thousand customers in Europe. Installation, commissioning, instruction and maintenance are performed by skilled technicians and service engineers. Quick competent support is guaranteed from six branches (Hamburg, Berlin, Dortmund, Heilbronn, Donaueschingen, Munich) - which means direct help, short distances and therefore lower costs for our customers. Due to our well-equipped depot, we have most spares in stock and can therefore usually guarantee instant replacement by our service.
The service areas are overlapping. If necessary, the decentralised service is supported from within the headquarter in Dortmund, which is equipped with demo- and application-labs showing the most up-to-date equipment, as well as seminar facilities to perform training sessions and workshops.
The EO Elektronen-Optik-Service GmbH has been SCC and ISO 9001 certified by the TÜV Rheinland since May 2016.
PDF: ISO 9001 certifikate
PDF: SCC2011 certifikate